If you have previously signed up to participate in the HP Product Survey Program, you can turn off the uploads of your printer usage logs simply by pressing Start, Programs, HP, and then Stop HP Product Survey Program Participation. Click Start, Programs, Accessories, System Tools, and then System Restore to run System Restore. HP advises owners using Windows Me and XP to set a System Restore point prior to running this utility and another after it has been run. The entries for the HP Solution Manager software will be removed from the Windows Registry. If you are experiencing firewall alerts, this optional download utility will disable the HP Solution Manager (hpslnmgr.exe) on your computer, preventing any future calls to HP Servers for this program. If you do not have personal firewall software, attempts by the application to access the Internet will occur unsuccessfully in the background and will not impact your experience. To avoid seeing these messages in the future, simply choose to block all future attempts using your firewall software.

However, if you have personal firewall software, you may experience alert messages that the printer software is attempting to access the Internet. This situation does not impact the usability of your printer in any way.

Attempts by the application to access the Internet will NOT result in the access sharing or capture of any personal information by Hewlett-Packard. Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XPĭescription: The printer driver software included with your printer contains an application that occasionally attempts to access the Internet if you are connected. SW Utility to disable intermittent firewall alerts from HP Solution Manager Optional Download Hewlett Packard HP Photosmart Photo Printers

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